Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section included in your Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common problem that you could encounter, they are compiled by our support team of accomplished technicians.

  • Top quality support service
  • Instructional Videos

  • If you’d rather see how a task is carried out or how a problem is taken care of, instead of just reading about it, examine our compilation of educational video tutorials. They cover a variety of issues and will help you swiftly find your way around the Web Site Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 support service and a 1–hour ticket response time guarantee. Our competent tech support engineers will be online for you 7 days a week to answer your enquiries and to solve any problem that you might face. Just open a customer support ticket from the Help section and we’ll reply back to you instantaneously.