Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service team is trained to very quickly address all our Linux cloud web hosting customers’ inquiries and advice questions. Via our ticketing system, it will be possible to supply your issue and a support team member will likely get back to you in less than maximum sixty minutes. In actual fact, practice indicates that the normal solution time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is provided by a crew of educated specialists that are able to answer to your request without delay. You can easily get in touch with the tech support team by starting a help support ticket from your Web Site Control Panel or by submitting us an email message. On working days, you may also contact us on the telephone or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need help while working on your online projects within the Control Panel, you are able to always select the Help button and track down your issue in the set of posts that will show up. We have also turned the vast majority of content articles into videos. The list of educational videos will come up if you pick the Videos button available in each section.