Though this is not the keyaspect to help you distinguish a dependable cloud web hosting provider from a bad one and a reseller from an actual supplier, the option to call and talk to a live person is an indicator that you aren't using the services of a one-person company and that you can reach someone if you're looking for support. The telephone support for website hosting services may vary from general to expert, which means that the problems which can be resolved with a call differ based on the supplier. In most cases, these matters are more basic and include billing or 1st level tech issues as more difficult problems generally need a support ticket where both you and the sysadmins can follow what is going on with a particular issue. Nonetheless, the option to call your supplier can save you a lot of time and efforts for the multitude of small things that will eventually show up when you manage your website hosting account.

Phone Support in Cloud Web Hosting

In case you decide to obtain one of our Linux cloud web hosting, you will be able to get in touch with our support team over the telephone for 14 hrs every day. We can help you select the most suitable plan for your sites since we believe that it's better to discuss such matters with a live person. In case you already own an account, we are able to assist you with all sales/billing questions as well as general matters, even with some technical troubles which do not need a lot of time or escalation to an administrator since it'll be more convenient to open a support ticket for time-consuming issues so as to have all the correspondence in a single place. We have phone numbers in the US, Great Britain and Australia, so you can call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hours per day as part of the support services for each semi-dedicated server plan that we provide. Due to the fact that some issues are more complex and time-consuming, you'll need to open a support ticket if you come across such an issue, but for all the general, billing or small-scale technical issues you can always call us and we will help you in a timely manner in order to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out if you can host your internet sites on our advanced cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We now have local phone numbers in the U.S.A., the UK and Australia along with an international number, therefore you can call the one which is closer to your region.