When your web hosting service provider supplies live chat support, you will be able to talk with a representative in real-time and find out helpful information or get an issue resolved in a very timely manner. The key advantage of using chat as an alternative to calling to talk to a live person is that you will need only a computer with access to the world wide web, so that you won't pay any fees if you are in another country or state. What's more, it will be a lot easier to copy and paste details like domains, usernames or error messages in other words details that are sometimes difficult to give to the other party on the phone. The live chat is also a considerably quicker approach to contact the hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, in the event that some situation requires a bit more time to be resolved, you are able to do something different while you wait for assistance on the live chat, which means that you will not waste time - something that is not possible when you're on the telephone.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we provide for all our Linux cloud web hosting, we now have live chat support which is available twenty-four seven, even on holidays. You will be able to contact us no matter if you already own an account or not, as we will support you with almost anything, ranging from providing you with general information about our solutions in case you are not a customer yet and you are thinking about obtaining one of our plans, to assisting you with setting up an email account in an email client. Part of the problems are more complicated and time-consuming, which means that you will need to take advantage of the ticketing system which is incorporated into the Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is available every single day, even on weekends and holidays. It is the best way to learn more information about our Linux semi-dedicated hosting if you do not have an account yet or to get a problem resolved in case you're a customer and our customer support representatives will help you right away no matter what time of the day you join the chat. In case you are hesitating which package is more suitable for your sites, in case you need a piece of advice whether you should acquire a particular upgrade and how to order it or when you have difficulties setting up an email account on your machine, you'll be able to get in touch with us and we'll provide you with the needed information quickly. Our live chat is accessible even after our phone lines go off for the day, therefore if you have an account with us, you can rest assured that you'll always find prompt assistance with any question or trouble that comes up.