A lot of users who begin using their first hosting account, or change companies, usually have inquiries with regards to how given operations are performed or come across problems when setting up different things, including emails, site settings, and so on. That is the reason why, a lot of hosting providers have prepared documentation with popular questions and problems in order to help their clients get info swiftly and seamlessly. As a result, the customer care staff representatives can concentrate on actual issues that some customers may be experiencing, because the solution for the smaller things will be available online and customers can easily fix them without touching base with the customer care staff. Having exhaustive documentation is quite important, particularly for new clients without any practical experience at all, since the hosting service entails a lot of functions and lots of individuals can get baffled about what to do. A good knowledge base can both help you do the things that you wish and find out how the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting account from us, you will be able to access our extensive online documentation where you will find information on de facto everything connected to our web hosting packages. The topics range from how to create an email address on your mobile device, to how to accomplish various things using an .htaccess file. The articles are written in a simple-to-understand manner and offer comprehensive guides on how to do a given operation inside your Hepsia Control Panel. You can also find info that is not directly connected with Hepsia, for example one that concerns web apps on your desktop PC. The whole collection of articles will be located in the Control Panel’s Help section, but the ones that are related to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to learn practically everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with detailed online technical documentation where you will find information about all the functions that our custom-created Hepsia hosting Control Panel offers, in addition to solutions to different questions and complications that you could come across. All user guides offer exhaustive instructions, which is the reason why you won’t have to worry about overlooking something in case you’d like to export a MySQL database, for instance. The troubleshooting articles encompass a number of possible causes of certain issues and the solution for each one of them, so if you are not able to send emails even though you have the right outgoing mail server settings, for example, you can swiftly discover what the reason could be and correct the issue with several clicks in your email client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find applicable articles in each single section. In case you’d rather check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.