A 99.9% Server Uptime
We’ve set up our cloud web hosting platform using dependable hardware components and significantly modified software. Our sysadmins have installed a customized version of Security–Enhanced Linux on each of our web hosting servers to ensure the highest level of safety and stability. We’ve added a number of distributed denial–of–service protection tools along with very powerful firewall programs to make sure our network is invincible and secure.
Our Linux cloud web hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is vital to also build your own network architecture. That is why we set up a custom internal network in all our datacenter facilities. Relying on first–rate Juniper routers and switches, our internal network allows for hair–raisingly fast data transmission speeds and is also fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, no matter which hosting offer you have selected.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to reduce all potential risks with our cloud hosting packages and regardless of the fact that our company offers premium–quality tech support, there are situations when the client simply isn’t happy with what we offer. Or he wants to migrate to a more robust web hosting service, such as a virtual private server or even a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t fully happy, we will give you a refund.
24/7 Technical Support
In the event that you have a hosting firm, your tech engineers are of chief importance. This is exactly why we have carefully chosen a highly trained team of support engineers, each with many years of expertise behind his back. With their help, our company offers 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All questions are responded to in under an hour and our average ticket response time is less than twenty minutes!